Solution Analyst
Serbia/North Macedonia (Hybrid)
As a Solution Analyst, you will leverage your strong analytical skills and technical expertise to drive innovative solutions in a dynamic environment. Your role will involve proactively identifying and addressing solution-level challenges, defining business and technical requirements, and delivering impactful work that contributes to the success of our projects. You will collaborate with cross-functional teams to ensure the delivery of robust solutions that meet business needs.
What You’ll Be Doing
● Proactively identify and address solution-level challenges, delivering innovative solutions that align with strategic goals.
● Engage with stakeholders, including business leaders and development teams, to define business and technical requirements and the scope of projects.
● Collaborate on the integration of new systems or technologies with existing ones, ensuring seamless functionality and data flow.
● Identify potential risks and challenges related to system or process changes, proposing mitigation strategies to ensure project success.
● Ensure the quality, reliability, and accuracy of implemented solutions through rigorous analysis and validation processes.
● Create and maintain detailed documentation for functional specifications, system architecture, and user guides.
● Actively initiate improvements in team and company processes, identifying opportunities to enhance existing workflows and systems.
● Stay current with the latest tools and technologies in the solution analysis landscape to effectively address changing business needs.
What We’re Looking For
● 3+ years of experience in a solution analyst or similar technical/business role.
● Strong understanding of the software development lifecycle, project management methodologies, and technical solution modeling.
● Expertise with JSON, XML, API services, Microsoft SQL, and experience with project management tools such as JIRA and ACE.
● Strong analytical and problem-solving skills with the ability to conduct in-depth analysis of business processes and requirements.
● Excellent verbal and written communication skills, capable of conveying complex technical and business information clearly and effectively.
● Experience in creating functional specifications, system architecture documentation, and user guides.
● Knowledge of agile methodologies and the ability to facilitate agile practices within the team.