50% cut in IT downtime
Specialized Practice Services
Our QAs, BAs, Data Specialists, tech support, and other roles fill the gaps directly within your operations. We’ve built these teams within insurance businesses, guiding system launches, migrations, and documentation projects with proven expertise.
Built for insurance execution
QA as a service
From functional and regression to security testing, our domain-trained QA experts ensure smooth, high-quality releases that don't disrupt operations
Business analysis as a service
Insurance-savvy BAs who speak the language of underwriters, agents, and developers. We translate your needs into action-ready specs and user stories.
Technical analysis and configuration
TAs who understand both insurance processes and system configuration. Perfect for complex underwriting tools or platform rollouts
BI and data services
Unlock insights with dashboards and reporting tailored to the KPIs that drive your underwriting and operations teams
IT support services
Tiered help desk and system administration are designed to keep your infrastructure running without draining your in-house team
Centers of excellence
Institutionalized best practices in AI/ML, Insurity, and Automation. Reusable assets, certified talent, and faster delivery baked in
fewer production
bugs
bugs
0
%
drop in high-priority
defects
defects
0
%
critical issues resolved
pre-release
pre-release
0
+
test cases designed in 3 months
0
+
What we build
What we do
- Quality Assurance (QA) as a Service
- Business Analysis (BA) as a Service
- Technical Analysis and Configuration
- Data and BI Services
- IT Support Services
- Centers of Excellence (CoEs)
Insurance systems are complex.
But not for us.
OIP Insurtech offers domain-specific QA services designed exclusively for insurance software. Our testers know your systems, your workflows, and your expectations because we've been inside them all.
Our capabilities include
Functional, regression, performance,
and security testing
and security testing
Manual and automated test execution (UI, API, end-to-end)
Test case design, documentation,
and defect triage
and defect triage
Insurance-specific scenarios and
compliance validations
compliance validations
Embedded QA teams or outcome-based delivery
Why our
QAs?
40+ insurance platforms
tested internally
tested internally
Built-in domain knowledge -
no onboarding lag
no onboarding lag
QA methodology and best
practices
practices
Faster release cycles with
fewer post-launch defects
fewer post-launch defects
Predictable QA costs and
timelines
timelines
Test coverage tailored to your
workflows and product lines
workflows and product lines
Example
use cases
Pre-launch testing of a new MGA portal
Regression suite for Insurity upgrades
Performance testing for a claims intake
platform
platform
Automation of rating engine validation
scripts
scripts
Software should work for you, not against you
Missed requirements. Rework. Disconnected teams.
These aren't just project setbacks. They're lost revenue. Most failed insurance tech projects stem from a single root cause: the gap between business and IT.
Our Business Analysts close that gap.
Our BA services include
End-to-end requirements gathering and user story development
Business process modeling (as-is and to-be)
Gap analysis and stakeholder alignment
Support for vendor selection and system transitions
Agile product ownership (BA/PO hybrid roles)
Why our
BAs?
20+ AMS and policy admin systems under their belt
Deep functional understanding of insurance operations
50% faster project kick-off: They hit the ground running, no insurance 101 needed
On-demand BA teams or embedded
resources
resources
Documented business flows that development teams love
Example
use cases
MGA transitioning to a new policy admin platform
InsurTech building quote/bind MVP
Carrier re-engineering submission-to-bind workflows
Claims TPA integrating client-specific
reporting logic
reporting logic
Better projects start with better BAs. Let's get yours off the ground right.
Even the best systems won't perform optimally without the right setup.
OIP Insurtech's TAs specialize in configuring, validating, and fine-tuning underwriting platforms, carrier portals, and insurance software, ensuring your systems align with how your business actually works.
What we deliver
Platform configuration and system setup (e.g., rating logic, forms mapping)
Rules engine implementation and maintenance
Workflow optimization and process tuning
Integration and data validation testing
Documentation of technical specs, user guides, and custom reports aligned with the platform configuration
Real
impact
Reduced system errors and manual workarounds
Faster onboarding for new users and lines of business
Improved data quality and reporting accuracy
Higher user adoption thanks to tailored configuration
Who's it
for
MGAs setting up new AMS platforms
Carriers migrating to proprietary systems
InsurTech firms needing domain-smart configuration support
Vendors rolling out new client instances
Don't let misconfigured systems slow down your operations.
You're sitting on a goldmine of policy and operational data.
OIP Insurtech helps you unify, analyze, and visualize your insurance data, enabling your teams to make smarter decisions faster.
What we do
Build and maintain BI dashboards tailored to your needs
Develop custom data models for data pipelines
Clean, consolidate, and normalize various data sources
Design user-friendly analytics interfaces for all levels of the business
Support strategic reporting needs (loss ratios, retention, renewal trends, etc.)
Value we
bring
Tech professionals with insurance background for easier team integration
Visualized insights that empower underwriters, executives, and ops teams
Better forecasting, tracking, and performance measurement
Various roles that cover a wide spectrum of needs: from preparing data for AI to creating procedures and reports
Real-world
scenarios
Consolidating data from multiple sources into reporting and AI-ready datasets
Clients moving away from using Excel sheets for manual reporting to more advanced tools
Bordereaux reports creation, consolidation, and reconciliation
Modelling datasets for various data migrations due to reporting purposes or system changes
If your data isn't driving action, it's just overhead. We'll turn it into fuel for growth.
From the first-line support to expert system administration
When IT issues interrupt policy processing or underwriting workflows, the business impact goes beyond simple downtime. OIP Insurtech delivers specialized IT support designed specifically for insurance environments.
What we do
Tier 1 Help Desk: Fast response to user issues, ticket triage, and basic troubleshooting
Tier 2 Help Desk: Escalation support, advanced diagnostics, and resolution
System Administration: Server, cloud, Google Workspace, and Microsoft 365 ecosystem support
Ongoing monitoring, security, patching, and optimization
Support for key insurance platforms and operational tools
Why it
matters
Less downtime and frustration for your staff
More time spent on core insurance tasks, not IT headaches
Confidence that your systems are secure and running smoothly
Scalable IT support that grows with your business
How we work:
3-2-1 model
3 levels of service (L1, L2, System Admin)
2-way partnership (proactive and responsive)
1 predictable investment (clear scope, no surprises)
Let your underwriters underwrite. Let your IT just work.
Your shortcut to smarter delivery
For insurers, MGAs, and tech providers tackling complex digital initiatives, success depends on more than just smart people and good intentions. You need repeatable methods, proven accelerators, and certified talent - ready to go.
Our CoEs at a glance
AI/ML CoE Focused on reusable insurance-specific AI components, model governance, and compliance frameworks. Build faster, smarter, and safer
Insurity CoEDeep product knowledge across the full Insurity Suite. We bring certified talent, implementation accelerators, and integration playbooks to shorten project timelines and reduce cost overruns.
Automation CoERPA, workflow orchestration, and intelligent document processing standardized into battle-tested delivery models. Whether it's attended bots or full process automation, we bring the blueprint.
Why it
works
Faster time-to-value through reusable assets
Reduced delivery risk via standard methods
Consistent quality across projects
Domain-aligned talent with insurance-first thinking
We don't reinvent the wheel. We build the factory.
Tap Into Our CoEsProof in Practice
Quality Assurance (QA) as a Service
A client undertaking a major transformation needed to consolidate multiple code versions into a single, unified release, a high-risk project that touched every corner of their operations. Without a robust QA strategy, the change risked data integrity issues, operational disruption, and loss of business continuity.
In just the first three months, we created 1,200 detailed test cases covering the entire policy lifecycle and reporting flows, blending functional testing with rigorous data validation. Over the first half-year, we identified more than 600 bugs, many critical, preventing costly rollbacks and production downtime.
“Having QA specialists who understand not only technology but also underwriting and regulatory workflows made all the difference. They tested the system and validated the business logic behind it.” – Program Manager, Global Carrier
Business Analysis (BA) as a Service
An InsurTech company realized its proprietary policy processing platform was falling behind client and market demands. With limited in-house expertise, adapting the core product had become a bottleneck.
OIP’s Business Analyst stepped in to bridge the gap. Through detailed User Journey analysis, the BA mapped optimization opportunities, then worked alongside the Dev team to reconfigure the system for maximum impact. The project included third-party integrations to streamline data flow and improve reporting, giving the client a structured roadmap for product modernization.
“The OIP BA documented requirements and understood our insurance workflows inside out and made sure every change was practical, scalable, and market-ready.” – Head of Product, InsurTech Client
Data and BI Services
A client needed direct access to their AMS data, which until then had been locked behind vendor reports. Our team stepped in, negotiated access with the vendor, and built dynamic data models tailored to the client’s requirements. These models powered bordereaux-style reporting and real-time production dashboards in Power BI, giving the client live visibility into their business for the first time. To ensure reliability, the process was packaged into scripts deployed on AWS, delivering automated, scalable reporting.
“Having live, self-service access to our own data has been a game-changer. The reporting is faster, clearer, and fully in our control.” – COO, Specialty MGA
IT Support Services
A client needed to strengthen IT operations while reducing downtime. We implemented a 3-2-1 model that combined a Level 1 help desk for triage, a Level 2 escalation for complex issues, and proactive system administration for infrastructure and backups. This unified approach streamlined workflows, improved team communication, and cut downtime significantly. Clients reported faster resolutions and higher confidence in their IT stability.
“The 3-2-1 support model gave us reliable coverage at every level. We finally feel ahead of IT issues instead of constantly reacting to them.” – CIO, Specialty Insurance Group
Centers of Excellence (CoEs)
A leading InsurTech firm modernized its legacy policy administration system by migrating to a scalable SaaS-based platform, with support from OIP’s Center of Excellence (CoE). The CoE team, spanning domain experts, delivery leads, configuration analysts, and engineers, guided the transformation end-to-end. Legacy workflows were mapped and re-engineered for the new platform, removing redundancies and aligning with modern best practices for quoting, endorsements, renewals, and cancellations.
“OIP’s CoE made sure every process, configuration, and user was ready for success. It gave us confidence that our new platform could scale without missing a beat.” – Program Director, Leading InsurTech