Your performance enhancing talent and tech partner
The idea: What if we could make E&S easy and simple?
That was the question that started it all in 2012. It was a simple idea, but there was a bigger purpose at play.
Giving our clients stable and highly educated underwriting assistants not only gave them an immediate edge. It had the power to transform the industry. Spreading good practice and driving down costs – our vision is to be the force shaping the insurance of tomorrow.
Underpinning our promise of performance
However you engage with us, and whatever we do for you, our four performance pillars are there to assure your success.
Quality
Efficiency
Stability
Security
Because if you trip up on quality, capacity walks away
Because complex risks can quickly chew through profit
Because solid talent is the bedrock of success
Because your data is your business and nobody elses
Quality
Because if you trip up on quality, capacity walks away
Efficiency
Because complex risks can quickly chew through profit
Stability
Because solid talent is the bedrock of success
Security
Because your data is your business and nobody elses
A leadership team that’s come up through the ranks
Bevin Beatovic
Founder Chairwoman
Nemanja Jokic
CTO
Mina Radulovic
Senior VP of Operations
Marija Kostic
VP of Delivery & Process Excellence
Branko Radulovic
VP of IT
Martina Seferovic
President & CEO
Mladen Subasic
CPO
Luka Ristovic
Senior VP of Operations
Vladana Nikolic
VP of Finance and Compliance
Snezana Obradovic
CFO
Nikolina Babicic
Senior VP of Sales
Nikola Nicic
VP of Delivery & Process Excellence
Vesna Licina
Accounting & Investments Director
Milos Petrovic
COO
Shawnae Bentley
VP of Strategic Partnerships
Jovana Jovanovic
VP of Delivery & People Operations
Mladena Jovicevic
VP of ProductOur Valued Partners
Frequently Asked Questions
What are the benefits of outsourcing with OIP?
This is what our valued partners have said they appreciate the most about working with OIP:
– Access to knowledgeable, experienced, and already trained staff. OIP’s employees have years of experience with various systems, countless tasks and all went through thorough training in American Insurance Academy
– Quality of processed tasks is impeccable and regularly verified by OIP’s Internal Audit Department
– Significant cost savings, especially when all the benefits, insurance, 401(k), HR, utilities, equipment, trainings are covered by OIP’s in-house team of experts
– No more turnover that you have to deal with – OIP handles the whole hiring and employee management process. From finding the perfect candidate to completing the full training and onboarding. Should the team members change or be promoted internally, we take care of the replacement training
– Increase efficiencies – your OIP team will share the best practices based on our experience and highest industry standards
-Allow client staff to focus on core activities, relationships with your customers, and grow your book of business. OIP takes care of the non-revenue producing activities
– Each team member is proficient in the English language and well equipped with IT skills
How is quality controlled at OIP?
We have a completely separate, fully independent Internal Audit Department whose main purpose is to control the quality of processed tasks.
Our auditors are trained professionals, ensuring that task quality is on the highest level but also sharing the best practices and industry standards with our employees.
Regular audits are set in place, our results are always shared with our customers and special reports provided upon request. Read more about our internal audit efforts on the Quality Assurance page.
How are employees trained?
OIP was founded by Bevin Beatovic, who personally trained our staff based on her 30 years of experience in the insurance industry working for the top US Carriers. A few years into business we set up our own teaching institution. Each employee first has to successfully complete the American Insurance Academy before getting employed with OIP. In AIA, we make sure that our staff is fully ready to get assigned to their designated client, fully trained on the client system, assigned tasks, correspondence, etc.
AIA provides comprehensive theoretical and practical training on Insurance in the US, the UK, and Canada, with emphasis on the E&S Market. Carefully chosen subjects cover each step of the policy lifecycle with all key players in the industry, along with the soft skills training.
Read More about our teaching institution on the Academy page.
How do I know my data is safe and my information secured?
OIP is ISO 27001 certified since 2016, being recertified each year. Information security is the main focus of ISO and IT Teams who are making sure that all of your data is protected.
We use information security management systems to monitor, measure, and improve our security processes and each of OIP’s employees is going through several thorough trainings on Information Security, Cyber Security Awareness, and Internet Security.
OIP is GDPR compliant company with Disaster Recovery and Business Continuity Plans in place. Visit our Information Security page for more information.