Insurance Administrative Assistant - 2nd shift
Location: North Macedonia, Hybrid/Remote
Join our team as an Insurance Administrative Assistant and contribute to supporting insurance companies across the U.S., Canada, and the U.K. by handling essential administrative tasks during the second shift (2 PM – 10 PM). No prior experience in the industry? No problem – our structured training and dedicated mentorship will fully prepare you for the role. You’ll begin by working on-site from our Skopje office for the first month, after which you’ll have the opportunity to transition to a hybrid or fully remote work model.
What You’ll Be Doing
● Assist insurance Underwriters by managing various administrative tasks in personal and commercial lines.
● Maintain clear and timely email communication with Underwriters to ensure documentation is accurate and complete.
● Review and verify documents to ensure compliance with internal guidelines and insurance procedures.
● Input and manage data with precision; prepare quote letters, policy paperwork, and endorsements.
● Support Underwriters in assessing risks by collecting and analyzing financial and statistical data.
● Flag discrepancies or delays to ensure smooth and efficient client service.
● Contribute to onboarding by training new colleagues in administrative tasks and workflows.
What We’re Looking For
● Advanced English skills, both written and spoken, for effective communication in an international environment.
● Strong computer literacy, including Microsoft Office and Google Docs; fast and accurate typing.
● Excellent attention to detail with strong proofreading and data analysis skills.
● Team player mindset with a willingness to work from our Skopje office during the first month of training.
● A Bachelor’s degree is preferred, but we welcome applicants with various educational backgrounds, including high school diplomas and recent graduates.
● Prior administrative or insurance-related experience is a plus, but not required.