Retailers

Power up with affordable
and reliable assistants

Disclaimer:

If you are looking for ordinary Virtual Assistants, you’re in the wrong place. Our Virtual Assistants aren’t just assistants; they’re dedicated partners who work as an extension of your team, leveraging advanced industry knowledge and know-how, and enhancing the quality and efficiency of your business at every step.

Say goodbye to talent burnout, shortage,
and constant turnover

With OIP Insurtech, you get an affordable, highly skilled and stable team that moves and grooves with the rhythm of your business from day one. Say goodbye to employee sick days, the hassle of hiring and training new staff and shortage of experienced talent – we’ve got you covered.

Grow your profits. We’ll take care of the rest.

When you are constantly worried about hiring and keeping talent, stretched resources and mounting tasks, it’s hard to keep your performance at peak. With our highly trained assistants and ready-made tech solutions for retail brokers, you can shift your focus to where it’s most needed.

When backlogs are crushing productivity and talent is tight, OIP it

From data entry, loss runs and renewals all the way up to claims processing and policy verification, our support team helps keep your backlogs in check – with a 99.8% success rate!

Let your employees concentrate on business growth.

Your Account Executives and Managers shouldn’t be bogged down with data entry tasks, issuing COIs, retrieving loss runs or chasing down third party requests. Let our team take care of the details so they can focus on what you pay them to do – produce business.

Outwork. Outpace. Outperform.

Assistants who can hit the ground running from day one

In-depth training through our American Insurance Academy program ensures our people know just as much as yours and are well-versed in the details of the retail market. Armed with advanced industry knowledge, rigorous training and critical thinking skills, they are ready to hit the ground running from day one.

Stop hiring insurance professionals who need to be trained on insurance

Our support staff have undergone comprehensive training and have spent years honing their insurance skills. What you get is smart, educated and highly experienced assistants who don’t need any hand-holding or additional training from your team.

Our Valued Partners

When your business demands sharp insights and unparalleled quality, OIP it

The insurance market has been our playing ground for more than a decade. When you partner with us, you benefit from our long-standing partnerships with carriers and MGAs, proficiency with all major systems, uncompromised quality checks, and industry know-how gained through rigorous formal training and hands-on experience.

When you partner with the best, the results speak for themselves

We know the ins and outs of MGAs and carriers and can help ensure your applications are up to scratch. No more back-and-forth, just swift, high-quality quotes landing on your desk. We’ll catch inconsistencies, fix errors and point out incomplete information to streamline your application submission process for faster, top-notch results.

We shine where others falter >

An extensive, hands-on training program that covers every aspect of the policy life cycle ensures our assistants can handle any task, from the most basic to the most complex. It’s the OIP difference that’s hard to match.

Let your stars shine >

Free up your team from burning time on paperwork and tasks that can be done in the background. Let our trained professionals clear your backlogs and check for quality, ensuring your operations don’t skip a beat and your people can channel their expertise where it truly matters – growing your profit

Testimonials

Michelle Lindsey

Vice President of Underwriting Services at Jencap Group

"We started using OIP in 2014 with one assistant. We were so impressed with the quality of work we added more assistants (11 total) and increased the level of work assigned from level 1 to level 4. Before OIP, our underwriting assistants were struggling to keep up with the increased workflow, but after adding just one assistant, we noticed a difference immediately. They are professional, helpful, and learn new tasks quickly due to the advanced training process. We appreciate and value our OIP assistants!"

Billie Gorrell

President

"When researching companies to outsource, we chose OIP because of their extensive training program. We have found the staff to be professional and committed to processing our work with care and accuracy. OIP has taken our transactional daily work and streamlined the process allowing our teams to focus more on production. Over the past two years, we are continually introducing new tasks to our OIP team and they have been instrumental in helping our service standards improve dramatically. We couldn’t be happier with our OIP team!"

Amy Leicht Craig

Owner | President

"OIP has made a huge improvement to our productivity and overall growth. Having previously worked with them, I knew they could enable us to achieve greater heights. We are saving so much time with OIP handling our policy issuance and processing, that we can focus on continuing to grow our business. Their professional and constant communication makes them feel like a part of OUR team!"

Gretchen S. Jackman

Chief Operating Officer

"We began partnering with OIP over 9 years ago and appreciate their knowledge, commitment to excellence and their Superior Client Service. We use them for all of our back office functions and continue to grow with them each year. They are a huge part of our Team!!!"

April Carter

Profit Center Leader

"Our office has been working with OIP for the past several years, and I am very pleased with the partnership. OIP began by helping our office with policy issuance, and our policy turnaround time and accuracy improved tremendously. We have since added many additional functions to the OIP team, such as setting up our renewal files, ordering loss runs, ordering and reviewing inspections, etc. OIP consistently does a wonderful job with all the functions that we have added, and they don’t miss a beat when a teammate is on vacation. Their work is consistently accurate, and their correspondence is always very professional. The OIP staff is a pleasure to work with. They have been a huge help to our office, and we are glad to have them as a part of our team. I highly recommend OIP to others in the industry."

Ready,
set,
automate!

Off-the-shelf solutions just don’t cut it in this business. That’s why our tech solutions are made for the specific needs of the retail market. Using AI-powered automated tools, we’ll turbo charge your manual, repetitive tasks, enabling your producers to spend their time on activities that keep your business growing and thriving.

Which services do you need?

Policy Issuance

Quotes

Cancellations & Reinstatements

Loss Runs

Binder Issuance

Data Entry

Renewals

Claims
Processing

Endorsement Issuance

Policy Verification / Policy Checks

Accounting

Certificate of Insurance (COI)

Need help with a task that’s not on the list? We got you covered! Our team can handle almost any task related to the policy lifecycle and beyond. Let us know what part of work you’d like to shift our way, and we’ll get our people up to speed in no time.

Power up with affordable and reliable assistants

Say goodbye to talent burnout, shortage, and constant turnover