At this year’s WSIA 2025 conference in San Diego, one theme stood out above the rest: the MGA market is booming, and the winners will be those who combine technology, partnerships, and human judgment to move faster and underwrite smarter. That’s precisely where OIP Insurtech is placing its bets. As Chief Operating Officer, Miloš Petrović, […]
Managing General Agents (MGAs) play a significant role in the insurance world. They act as a bridge between carriers and agents. They take on underwriting, policy management, claims handling, and distribution. Running a managing general agency and its operations is not easy. Costs continue to rise, and the competition is stronger than ever, yet clients […]
Underwriting renewals are one of the most critical steps in the policy lifecycle. They decide if a client stays with you or moves to another insurer or broker. Brokers play a central role in renewals. They gather data, prepare submissions, and communicate between clients and carriers. Since underwriting renewals can be complex, brokers often make […]
Insurance companies run on trust and accuracy. Every policy written must be priced correctly, adhere to guidelines, and comply with regulations. On the other hand, mistakes sometimes happen to everyone. That’s where underwriting audits come in. An underwriting audit assesses the effectiveness of underwriters in performing their duties. It examines the quality of files, the […]
The policy lifecycle in insurance never ends. You have just reviewed the inspection report and submitted compliance. Time to relax? It’s time to consider renewal submissions and quotes. Since the renewal process begins 90-120 days before the expiration date, it doesn’t give you much time to cool down and take your mind off this insured. […]
Insurance teams and operations don’t break overnight. They break slowly, invisibly, and then all at once. At first, it’s just one or two underwriters handling things their way. Then it’s twenty. Before long, you’ve got dozens of people running the same process differently, across multiple legacy systems, with no documentation and no standard of truth. […]
Some lessons in insurance operations are best learned before they happen to you. A missed detail in a broker’s email. A poorly triaged submission that should’ve never hit the underwriter’s desk. A quote rushed out to meet quota, even though it’s not a fit. These aren’t edge cases. They’re the everyday operational risks that slow […]
Most insurance SOPs fail where it matters most. On the floor. They’re either incomplete, outdated, buried in shared drives, or written in a way no one actually follows. The result? Inconsistent outcomes, endless questions from new hires, and operations that fall apart the moment someone’s out sick. But when done right, SOPs are more than […]
If you’re still chasing down FNOLs in your inbox, wrangling Excel files for bordereaux, or relying on tribal knowledge to process MTAs, your insurance processes are holding you back. We talk to insurance leaders every week who are drowning in broken processes, not because they don’t care, but because fixing them always seems like a […]
In a business built on documentation, insurance companies have long struggled with paperwork before the implementation of insurance document automation. From applications, over quotes, binders, policies, claims, and renewals… the list is endless. Manual processing of these documents isn’t only slow, but it has also become a liability for the industry, which has always relied […]