At the 25th Annual Target Markets Program Administrators Association (TMPAA) Summit in Scottsdale, it was clear that the insurance industry is entering a new era of program business.

For many MGAs, carriers, and partners, the biggest challenge with modernizing is rewiring legacy processes to enable operational growth. The idea and mission OIP Insurtech brought to TMPAA 2025 were to modernize insurance underwriting with the latest technology while achieving operational growth.

As featured in The Insurer’s “Close Quarter” video, Aleksandar Beatovic II, Shawnae Bentley, and Tim Ramsey talked about rewiring underwriting workflows and aligning automation with human expertise. Shared how the company is helping insurers modernize workflows, improve efficiency, and turn everyday processes into engines for growth.

TL;DR (Too Long; Didn’t Read)

• TMPAA 2025 marked 25 years of innovation in program business.
• OIP Insurtech focused on rewiring legacy processes while helping MGAs and carriers modernize without full system overhauls.
• The company’s message: efficiency doesn’t mean replacing people, it means empowering them.
• OIP Insurtech’s services span underwriting, BPO, process optimization, automation, and consulting.
• Collaboration, education, and trust drive OIP’s modernization approach.

The future of insurance belongs to those who modernize smarter, and we’re ready to help you achieve that.

Rewiring Legacy Processes, Not Replacing People

Legacy systems have been slowing down insurers for decades. Most insurance organizations know it’s a problem, yet few know how to fix it without breaking everything that already works.

We help carriers and MGAs fix the busywork that slows decisions:

• Underwriting services: Our team handles everything, from submissions and quotes to binder or policy issuance, endorsements, inspection reviews, renewal underwriting, and more.
• Process Optimization & Consulting: SOP design, workflow redesign, queue management, SLAs, training, and adoption.
• Tech Services: We deliver full-scale transformation from strategy to execution.
• Bound AI: A proprietary platform powered by AI and shaped by real underwriting, operations, and claims experience.

OIP Insurtech’s approach starts simple: modernize the process first, then bring in the right tools.
The idea is to help people work smarter with the systems they already have.

Carriers and MGAs are realizing that efficiency doesn’t have to mean disruption. Sometimes, the most significant wins come from cleaning up existing workflows.

OIP Insurtech’s VP of Strategic Partnership, Shawnae Bentley, summed this up nicely: 

“I think AI is definitely helping this scale really quickly, and we have to stay on top of that. The way we’ve done business traditionally is changing rapidly.  

Transforming Every Layer of Your Business

OIP Insurtech doesn’t limit modernization to underwriting, but extends it across every part of the insurance operation, including data entry and policy servicing, claims, and compliance support.

At TMPAA 2025, OIP showcased how these services connect to create tangible results:

• Faster quote-to-bind cycles through streamlined submission intake.
• Fewer manual errors thanks to standardized workflows.
• Smarter decision-making driven by better data visibility.

The mix of expertise allows clients to improve turnaround time, enhance data quality, and scale capacity without adding headcount.

Collaboration Over Competition

The TMPAA Summit has always been about partnership, and our philosophy fits right in. Our company doesn’t believe in competing for market dominance, and we don’t spend much time thinking about our competitors. Instead, we focus on collaboration with clients, peers, and even other insurtechs.

As OIP’s leadership shared, innovation in insurance doesn’t happen in silos.
Modernizing the program business ecosystem takes trust and teamwork.
That’s why OIP often works alongside technology vendors, data providers, and consulting firms to deliver end-to-end solutions that actually stick.

As Timothy Ramsey said in the interview with Insurer: 

“We’re exploring opportunities with our partners every day about how we can utilise the AI technology to help them achieve better results.”

The Human Element of Process Modernization

Technology is definitely changing the way insurance underwriting works, but people remain its foundation. Here at OIP Insurtech, we understand that automation and outsourcing can sometimes sound intimidating.

Rather than removing underwriters or operations teams, we help our colleagues focus on high-value work by clearing away repetitive, manual tasks.

As highlighted in The Insurer’s video, this balance between human judgment and process intelligence distinguishes OIP’s model from pure tech plays. Technology is there to assist, not override.

The real value comes when experienced people use better processes to make faster, more accurate decisions.

Changing How the Industry Sees Efficiency

At TMPAA, many discussions revolved around education and helping insurers understand how to modernize safely and sustainably. OIP Insurtech’s role goes beyond providing services. We help clients achieve their full potential.

As Aleksandar Beatovic II, Technical Account Executive at OIP Insurtech, mentioned:

“We have some of our largest program administrators and MGAs doing huge transfers of data, which would normally take six months to a year, and is now taking two months.”

That perspective resonated throughout TMPAA 2025, where attendees agreed that modernization done right is about unlocking potential and efficiency.

The Bottom Line

TMPAA 2025 was just the event we needed to communicate with our partners and colleagues about where the industry is going. Through smarter processes, human-centered technology, and trusted partnerships, insurance is evolving without losing what makes the industry strong.

Interested in the topic? Click here to watch the full interview.