What happens when the people building insurance technology are the same people who have spent years working through the industry's most complex operational issues?

OIP Insurtech started by doing insurance operations properly, processing policies, endorsements, and inspections. That experience was key to understanding the inefficiencies baked into the traditional way of working, and it formed the basis of a very different approach to innovation.

In this episode of Faces of OIP Insurtech, Nemanja Jokic, Chief Technology Officer, talks about how deep operational knowledge drove the company's evolution from a service provider to a technology company.

From building engineering teams empowered to innovate to architecting the entire BoundAI product, Nemanja looks at what it takes to turn AI's potential into tangible business outcomes. He also talks about how intelligent automation can open up opportunities once thought impossible (e.g., the ability to review an entire insurance book rather than just a small sample).

At the core is a clear vision: to fundamentally rethink how insurance work gets done, bringing together a wealth of industry knowledge with the right technology to help businesses work more efficiently and grow faster.

‍

‍

"We didn't set out as a tech company, and I think that's our advantage. We started off doing the work manually and I think that's the asymmetric advantage that no other startup has in that they've never actually lived in those workflows. You don't know where the systems break until you've actually been in them. You don't know where the handoffs are until you've actually been in them."

                                                                                                                                                         Nemanja Jokic, Chief Technology Officer

‍