Notes from the front lines of insurance operations.

June 23, 2025

How Does Document Automation Transform the Insurance Industry?

How Does Document Automation Transform the Insurance Industry?

July 9, 2025

5 Insurance Processes You Should’ve Fixed Yesterday

5 Insurance Processes You Should’ve Fixed Yesterday

July 16, 2025

How to Build Insurance SOPs that Actually Work: A Step-by-Step Guide

How to Build Insurance SOPs that Actually Work: A Step-by-Step Guide

July 22, 2025

Insurance Operations: 5 Experiences You Don’t Want to Go Through (And How to Prevent Them)

Insurance Operations: 5 Experiences You Don’t Want to Go Through (And How to Prevent Them)

July 30, 2025

Process or People? Why Insurance Teams Struggle to Scale (and What to Fix First)

Process or People? Why Insurance Teams Struggle to Scale (and What to Fix First)

August 14, 2025

2025 Guide To Renewal Underwriting: All You Need to Know About Renewals

2025 Guide To Renewal Underwriting: All You Need to Know About Renewals

August 21, 2025

Everything You Need To Know About Insurance Underwriting Audits

Everything You Need To Know About Insurance Underwriting Audits

September 3, 2025

7 Mistakes Insurance Brokers Make with Renewals

7 Mistakes Insurance Brokers Make with Renewals

September 19, 2025

A Guide for Managing General Agents: How To Streamline MGA Operations

A Guide for Managing General Agents: How To Streamline MGA Operations

October 16, 2025

OIP Insurtech at WSIA 2025: Where AI Meets Human Judgment

OIP Insurtech at WSIA 2025: Where AI Meets Human Judgment

October 17, 2025

7 Hidden Risks of Legacy Systems in Specialty Underwriting

7 Hidden Risks of Legacy Systems in Specialty Underwriting

October 24, 2025

Underwriting Process Audit: How to Find and Fix Bottlenecks in Your Workflow

Underwriting Process Audit: How to Find and Fix Bottlenecks in Your Workflow

October 30, 2025

Specialty Lines in 2030: Predictions for Underwriting, Distribution, and Tech

Specialty Lines in 2030: Predictions for Underwriting, Distribution, and Tech

November 12, 2025

OIP Insurtech at TMPAA 2025

OIP Insurtech at TMPAA 2025

November 25, 2025

Intelligent Insourcing in Insurance: The End of a Traditional Outsourcing Era

Intelligent Insourcing in Insurance: The End of a Traditional Outsourcing Era

November 26, 2025

Scaling Specialty Lines Without Losing Control: Governance, Compliance & Automation

Scaling Specialty Lines Without Losing Control: Governance, Compliance & Automation

December 3, 2025

How Data Silos in Insurance Undermine Broker‑Carrier Relationships

How Data Silos in Insurance Undermine Broker‑Carrier Relationships

December 5, 2025

AI vs Human Judgment in Underwriting

AI vs Human Judgment in Underwriting: Where the Line Should Be Drawn

December 10, 2025

The Real Automation ROI

The Real Automation ROI: How Much Time MGAs Save vs What They Actually Get Back

December 12, 2025

From Submission to Bind

From Submission to Bind: Reimagining the End‑to‑End Underwriting Process

December 23, 2025

The Hidden Cost of Underwriting Rework (And Why It’s Killing MGA Margins)

The Hidden Cost of Underwriting Rework (And Why It’s Killing MGA Margins)

December 29, 2025

What Actually Sustains Delegated Authority at Scale

What Actually Sustains Delegated Authority at Scale

December 29, 2025

The Real Cause of Underwriting Backlogs Has Nothing to Do With Headcount

The Real Cause of Underwriting Backlogs Has Nothing to Do With Headcount

December 31, 2025

Scaling Specialty Insurance without Snapping

January 23, 2026

MGA’s Guide to Carrier Trust

MGA’s Guide to Carrier Trust

January 23, 2026

The Hidden Cost of Underwriting Compliance Risk

The Hidden Cost of Underwriting Compliance Risk

May 14, 2026

Revolutionizing Insurance Workflows

Revolutionizing Insurance Workflows: How Automated Document Extraction Saves Time and Cost

May 30, 2026

Underwriting Speed Requires a Different Operating Model

Underwriting Speed Requires a Different Operating Model: What’s Driving Insurance Performance in 2026

June 25, 2026

The AI Investment Insurers Make Before They’re Ready

The AI Investment Insurers Make Before They’re Ready

July 3, 2026

The Quote-to-Bind Gap

The Quote-to-Bind Gap: Why MGAs Lose Accounts After the Quote Goes Out