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Workflow Intelligence Diagnostic: uncover friction, capacity leaks, and AI opportunities in 8 weeks.

SPECIALIZED EXPERTISE

The specialists your operation needs. Deployed when you need them.

Not every gap requires a full engineering engagement. Sometimes you need a QA analyst embedded in your team, a BI specialist building your reporting layer, or a business analyst translating operational needs into technical requirements. That's what Specialized Practice Services delivers.

50%
fewer production bugs
80%
drop in high-priority defects
600+
critical issues resolved pre-release
1200+
test cases designed in 3 months

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What we build

Insurance systems are complex.
But not for us.

OIP Insurtech offers domain-specific QA services designed exclusively for insurance software. Our testers know your systems, your workflows, and your expectations because we've been inside them all.

Our capabilities include

Functional, regression, performance, and security testing
Manual and automated test execution (UI, API, end-to-end)
Test case design, documentation, and defect triage
Insurance-specific scenarios and compliance validations
Embedded QA teams or outcome-based delivery

What Better QA Delivers

  • 40+ insurance platforms tested internally
  • Built-in domain knowledge – no onboarding lag
  • QA methodology and best practices
  • Faster release cycles with fewer post-launch defects
  • Predictable QA costs and timelines
  • Test coverage tailored to your workflows and product lines

Real-World Testing Use Cases

Pre-launch testing of a new MGA portal
Regression suite for Insurity upgrades
Performance testing for a claims intake platform
Automation of rating engine validation scripts

Software should work for you, not against you

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Missed requirements. Rework. Disconnected teams.

These aren't just project setbacks. They're lost revenue. Most failed insurance tech projects stem from a single root cause: the gap between business and IT.
Our Business Analysts close that gap.

Our BA services include

End-to-end requirements gathering and user story development
Business process modeling (as-is and to-be)
Gap analysis and stakeholder alignment
Support for vendor selection and system transitions
Agile product ownership (BA/PO hybrid roles)

What Better QA Delivers

  • 20+ AMS and policy admin systems under their belt
  • Deep functional understanding of insurance operations
  • 50% faster project kick-off: They hit the ground running, no insurance 101 needed
  • On-demand BA teams or embedded resources
  • Documented business flows that development teams love

Real-World Testing Use Cases

MGA transitioning to a new policy admin platform
InsurTech building quote/bind MVP
Carrier re-engineering submission-to-bind workflows
Claims TPA integrating client-specific reporting logic

Better projects start with better BAs. Let's get yours off the ground right.

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Even the best systems won't perform optimally without the right setup.

OIP Insurtech's TAs specialize in configuring, validating, and fine-tuning underwriting platforms, carrier portals, and insurance software, ensuring your systems align with how your business actually works.

Platform Configuration & Optimization

Platform configuration and system setup (e.g., rating logic, forms mapping)
Rules engine implementation and maintenance
Workflow optimization and process tuning
Integration and data validation testing
Documentation of technical specs, user guides, and custom reports aligned with the platform configuration

Real impact

  • Reduced system errors and manual workarounds
  • Faster onboarding for new users and lines of business
  • Improved data quality and reporting accuracy
  • Higher user adoption thanks to tailored configuration

Who's it for

MGAs setting up new AMS platforms
Carriers migrating to proprietary systems
InsurTech firms needing domain-smart configuration support
Vendors rolling out new client instances

Don't let misconfigured systems slow down your operations.

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You're sitting on a goldmine of policy and operational data.

OIP Insurtech helps you unify, analyze, and visualize your insurance data, enabling your teams to make smarter decisions faster.

Business Intelligence Services

Build and maintain BI dashboards tailored to your needs
Develop custom data models for data pipelines
Clean, consolidate, and normalize various data sources
Design user-friendly analytics interfaces for all levels of the business
Support strategic reporting needs (loss ratios, retention, renewal trends, etc.)

Data That Drives Decisions

  • Tech professionals with insurance background for easier team integration
  • Visualized insights that empower underwriters, executives, and ops teams
  • Better forecasting, tracking, and performance measurement
  • Various roles that cover a wide spectrum of needs: from preparing data for AI to creating procedures and reports

Real-world scenarios

Consolidating data from multiple sources into reporting and AI-ready datasets
Clients moving away from using Excel sheets for manual reporting to more advanced tools
Bordereaux reports creation, consolidation, and reconciliation
Modelling datasets for various data migrations due to reporting purposes or system changes

If your data isn't driving action, it's just overhead. We'll turn it into fuel for growth.

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From the first-line support to expert system administration

When IT issues interrupt policy processing or underwriting workflows, the business impact goes beyond simple downtime. OIP Insurtech delivers specialized IT support designed specifically for insurance environments.

Business Intelligence Services

Tier 1 Help Desk:
Fast response to user issues, ticket triage, and basic troubleshooting
Tier 2 Help Desk:
Escalation support, advanced diagnostics, and resolution
System Administration:
Server, cloud, Google Workspace, and Microsoft 365 ecosystem support
Ongoing monitoring, security, patching, and optimization
Support for key insurance platforms and operational tools

Support Built for Growth

  • Less downtime and frustration for your staff
  • More time spent on core insurance tasks, not IT headaches
  • Confidence that your systems are secure and running smoothly
  • Scalable IT support that grows with your business

3-2-1 model

3 levels of service (L1, L2, System Admin)
2-way partnership (proactive and responsive)
1 predictable investment (clear scope, no surprises)

Let your underwriters underwrite. Let your IT just work.

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Your shortcut to smarter delivery

For insurers, MGAs, and tech providers tackling complex digital initiatives, success depends on more than just smart people and good intentions. You need repeatable methods, proven accelerators, and certified talent - ready to go.

Our CoEs at a glance

AI/ML CoE
Focused on reusable insurance-specific AI components, model governance, and compliance frameworks. Build faster, smarter, and safer.
Insurity CoE
Deep product knowledge across the full Insurity Suite. We bring certified talent, implementation accelerators, and integration playbooks to shorten project timelines and reduce cost overruns.
Automation CoE
RPA, workflow orchestration, and intelligent document processing standardized into battle-tested delivery models. Whether it's attended bots or full process automation, we bring the blueprint.

Support Built for Growth

  • Faster time-to-value through reusable assets
  • Reduced delivery risk via standard methods
  • Consistent quality across projects
  • Domain-aligned talent with insurance-first thinking

We don't reinvent the wheel. We build the factory.

Lets talk

Software should work for you, not against you

Lets talk

INSIGHTS

Specialized Practice Services Covers

Insurance QA & Workflow Testing

Dedicated QA analysts validating insurance platform workflows and ensuring end-to-end quality across every testing cycle.

Business Analysts: Ops & Tech

Bridge the gap between operations and technology by translating business needs into clear, actionable solutions.

BI & Reporting Dashboard Dev

Build and maintain interactive dashboards that surface real-time insights and support data-driven decisions.

IT Support & System Administration

Manage infrastructure, resolve technical issues, and keep systems running at peak performance for the business.

CoE Design & Enablement

Establish Centers of Excellence that standardize best practices and enable high-performing teams across the enterprise.

Process Documentation & SOPs

Create comprehensive standard operating procedures and process documentation to ensure consistency and compliance.

Proof in Practice

QA Services

A client undertaking a major transformation needed to consolidate multiple code versions into a single, unified release, a high-risk project that touched every corner of their operations. Without a robust QA strategy, the change risked data integrity issues, operational disruption, and loss of business continuity.
In just the first three months, we created 1,200 detailed test cases covering the entire policy lifecycle and reporting flows, blending functional testing with rigorous data validation. Over the first half-year, we identified more than 600 bugs, many critical, preventing costly rollbacks and production downtime.

Having QA specialists who understand not only technology but also underwriting and regulatory workflows made all the difference. They tested the system and validated the business logic behind it.

Program Manager

Global Carrier
Business Analysis

An InsurTech company realized its proprietary policy processing platform was falling behind client and market demands. With limited in-house expertise, adapting the core product had become a bottleneck.

OIP Insurech's Business Analyst stepped in to bridge the gap. Through detailed User Journey analysis, the BA mapped optimization opportunities, then worked alongside the Dev team to reconfigure the system for maximum impact. The project included third-party integrations to streamline data flow and improve reporting, giving the client a structured roadmap for product modernization.

The OIP Insurech BA documented requirements and understood our insurance workflows inside out and made sure every change was practical, scalable, and market-ready.

Head of Product

InsurTech Client
Data & BI

A client needed direct access to their AMS data, which until then had been locked behind vendor reports. Our team stepped in, negotiated access with the vendor, and built dynamic data models tailored to the client’s requirements. These models powered bordereaux-style reporting and real-time production dashboards in Power BI, giving the client live visibility into their business for the first time. To ensure reliability, the process was packaged into scripts deployed on AWS, delivering automated, scalable reporting.

Having live, self-service access to our own data has been a game-changer. The reporting is faster, clearer, and fully in our control.

COO

Specialty MGA
IT Support

A client needed to strengthen IT operations while reducing downtime. We implemented a 3-2-1 model that combined a Level 1 help desk for triage, a Level 2 escalation for complex issues, and proactive system administration for infrastructure and backups. This unified approach streamlined workflows, improved team communication, and cut downtime significantly. Clients reported faster resolutions and higher confidence in their IT stability.

The 3-2-1 support model gave us reliable coverage at every level. We finally feel ahead of IT issues instead of constantly reacting to them.

CIO

Specialty Insurance Group
Centers of Excellence

A leading InsurTech firm modernized its legacy policy administration system by migrating to a scalable SaaS-based platform, with support from OIP’s Center of Excellence (CoE). The CoE team, spanning domain experts, delivery leads, configuration analysts, and engineers, guided the transformation end-to-end. Legacy workflows were mapped and re-engineered for the new platform, removing redundancies and aligning with modern best practices for quoting, endorsements, renewals, and cancellations.

OIP Insurech's CoE made sure every process, configuration, and user was ready for success. It gave us confidence that our new platform could scale without missing a beat.

Program Director

Leading InsurTech

Target Organizations

Ideal For

Tech and ops teams needing specialist capacity without full-time hiring

Organizations implementing or stabilizing new insurance platforms

Operations that need structured reporting but lack dedicated BI resources

Leaders building internal CoEs for long-term operational scalability

PROVEN IN PRODUCTION

What You Can Expect.

Faster Project Delivery

Embedded specialists reduce bottlenecks and keep projects moving without knowledge gaps.

Better Reporting Visibility

BI dashboards built by people who understand insurance data, not just data tools.

Operational Consistency

CoE frameworks and SOPs create the repeatability needed for sustainable growth.

Complete the Picture

Specialized Practice Services work best alongside Cloud and Infrastructure Engineering for deployment, and AI and Data Innovation for intelligent workflow layers.

AI and Data Innovation

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Cloud Engineering

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Product Engineering

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Ready to Reclaim Your Underwriters’ Time?

Stop losing talent and revenue to administrative bottlenecks. Let's discuss how OIP Insurtech's underwriting support can help your team focus, scale, and grow.

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Serving the US E&S market and London market since 2012