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Notes from the front lines of insurance operations.

Fresh takes, case studies, and expert commentary on underwriting, automation, and the technology reshaping how insurers operate.

OIP Insurtech

November 5, 2026

From Manual Workflows to AI Innovation: How OIP Insurtech Is Rethinking Insurance Operations

CTO Nemanja Jokic shares how firsthand experience in insurance operations shaped BoundAI, and why understanding the work is essential to building AI that delivers real business value.

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Faces of OIP Insurtech

November 5, 2026

From Manual Workflows to AI Innovation: How OIP Insurtech Is Rethinking Insurance Operations

CTO Nemanja Jokic shares how firsthand experience in insurance operations shaped BoundAI, and why understanding the work is essential to building AI that delivers real business value.

Read more >
Technology

November 4, 2026

Buy, Build, or Both? What Senior Executives Said at ITC Vegas

Senior executives from Ki, Mosaic, Zurich Global Specialty, and Palomar gathered at OIP Insurtech’s ITC Vegas roundtable to discuss how frontier AI models are reshaping the buy versus build decision and what vendor contracts need to look like going forward.

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Faces of OIP Insurtech

October 29, 2026

Beyond the AI Hype: Building Technology That Takes the Burden Off Insurance

CPO Mladen Subasic shares the thinking behind BoundAI and how AI can reduce the operational burden on insurance teams, giving them more time for complex decisions, client relationships, and growth.

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Technology

October 27, 2026

The Hidden Drag on Insurance AI ROI: What the Panelists Actually Said

Insurance leaders explore why outdated workflows hold back AI returns, and how starting with business needs, strengthening data foundations, and keeping experts involved can turn AI investment into operational value.

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Technology

October 26, 2026

The Insurance AI Reality Check: What Senior Executives Said at WSIA

Senior executives from CRC, Burns & Wilcox, Amwins, RPS, and others gathered at OIP Insurtech’s WSIA roundtable to discuss where AI in specialty insurance is delivering, where the ROI is still unclear, and what execution challenges the market is navigating.

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Underwriting

October 23, 2026

What Your Underwriters Actually Care About Is Removing Friction

Underwriters don’t care whether friction is removed by a person, a process, or a platform. Here’s how to identify where it sits and what actually removes it in specialty insurance operations.

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Faces of OIP Insurtech

October 22, 2026

From a small apartment to 15 years of transforming insurance operations: The story of OIP Insurtech

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Underwriting

October 14, 2026

OIP Insurtech and BoundAI Win Underwriting Innovation of the Year at Insurance Insider US Honors 2026

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Operations

August 14, 2026

What AI Readiness Actually Means for an Insurance Operation

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Insurtech

June 23, 2025

How Does Document Automation Transform the Insurance Industry?

How Does Document Automation Transform the Insurance Industry?

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Insurtech

July 9, 2025

5 Insurance Processes You Should’ve Fixed Yesterday

5 Insurance Processes You Should’ve Fixed Yesterday

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Insurtech

July 11, 2026

How to Build Insurance SOPs that Actually Work: A Step-by-Step Guide

How to Build Insurance SOPs that Actually Work: A Step-by-Step Guide

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Insurtech

July 22, 2025

Insurance Operations: 5 Experiences You Don’t Want to Go Through (And How to Prevent Them)

Insurance Operations: 5 Experiences You Don’t Want to Go Through (And How to Prevent Them)

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Insurtech

July 30, 2025

Process or People? Why Insurance Teams Struggle to Scale (and What to Fix First)

Process or People? Why Insurance Teams Struggle to Scale (and What to Fix First)

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Insurtech

August 14, 2025

2026 Guide To Renewal Underwriting: All You Need to Know About Renewals

2025 Guide To Renewal Underwriting: All You Need to Know About Renewals

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Insurtech

August 21, 2025

Everything You Need To Know About Insurance Underwriting Audits

Everything You Need To Know About Insurance Underwriting Audits

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Insurtech

September 3, 2025

7 Mistakes Insurance Brokers Make with Renewals

7 Mistakes Insurance Brokers Make with Renewals

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Insurtech

September 18, 2026

A Guide for Managing General Agents: How To Streamline MGA Operations

A Guide for Managing General Agents: How To Streamline MGA Operations

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Insurtech

October 16, 2025

OIP Insurtech at WSIA 2025: Where AI Meets Human Judgment

OIP Insurtech at WSIA 2025: Where AI Meets Human Judgment

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Insurtech

October 17, 2025

7 Hidden Risks of Legacy Systems in Specialty Underwriting

7 Hidden Risks of Legacy Systems in Specialty Underwriting

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Insurtech

October 24, 2025

Underwriting Process Audit: How to Find and Fix Bottlenecks in Your Workflow

Underwriting Process Audit: How to Find and Fix Bottlenecks in Your Workflow

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Insurtech

October 30, 2025

Specialty Lines in 2030: Predictions for Underwriting, Distribution, and Tech

Specialty Lines in 2030: Predictions for Underwriting, Distribution, and Tech

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News

November 12, 2025

OIP Insurtech at TMPAA 2025

OIP Insurtech at TMPAA 2025

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Insurtech

November 25, 2025

Intelligent Insourcing in Insurance: The End of a Traditional Outsourcing Era

Intelligent Insourcing in Insurance: The End of a Traditional Outsourcing Era

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Insurtech

November 26, 2025

Scaling Specialty Lines Without Losing Control

Scaling Specialty Lines Without Losing Control: Governance, Compliance & Automation

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Insurtech

December 3, 2025

How Data Silos in Insurance Undermine Broker‑Carrier Relationships

How Data Silos in Insurance Undermine Broker‑Carrier Relationships

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Insurtech

December 5, 2025

AI vs Human Judgment in Underwriting

AI vs Human Judgment in Underwriting: Where the Line Should Be Drawn

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Insurtech

December 10, 2025

The Real Automation ROI

The Real Automation ROI: How Much Time MGAs Save vs What They Actually Get Back

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Insurtech

December 12, 2025

From Submission to Bind

From Submission to Bind: Reimagining the End‑to‑End Underwriting Process

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Insurtech

December 23, 2025

The Hidden Cost of Underwriting Rework (And Why It’s Killing MGA Margins)

The Hidden Cost of Underwriting Rework (And Why It’s Killing MGA Margins)

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Insurtech

December 29, 2025

What Actually Sustains Delegated Authority at Scale

What Actually Sustains Delegated Authority at Scale

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Insurtech

December 29, 2025

The Real Cause of Underwriting Backlogs Has Nothing to Do With Headcount

The Real Cause of Underwriting Backlogs Has Nothing to Do With Headcount

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Insurtech

December 31, 2025

Scaling Specialty Insurance without Snapping

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Insurtech

January 23, 2026

MGA’s Guide to Carrier Trust

MGA’s Guide to Carrier Trust

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Insurtech

January 23, 2026

The Hidden Cost of Underwriting Compliance Risk

The Hidden Cost of Underwriting Compliance Risk

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May 14, 2026

Revolutionizing Insurance Workflows

Revolutionizing Insurance Workflows: How Automated Document Extraction Saves Time and Cost

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Insurtech

May 30, 2026

Underwriting Speed Requires a Different Operating Model

Underwriting Speed Requires a Different Operating Model: What’s Driving Insurance Performance in 2026

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Insurtech

June 25, 2026

The AI Investment Insurers Make Before They’re Ready

The AI Investment Insurers Make Before They’re Ready

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Insurtech

July 3, 2026

The Quote-to-Bind Gap

The Quote-to-Bind Gap: Why MGAs Lose Accounts After the Quote Goes Out

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Underwriting

October 23, 2026

What Your Underwriters Actually Care About Is Removing Friction

Underwriters don’t care whether friction is removed by a person, a process, or a platform. Here’s how to identify where it sits and what actually removes it in specialty insurance operations.

Read more >
Underwriting

October 14, 2026

OIP Insurtech and BoundAI Win Underwriting Innovation of the Year at Insurance Insider US Honors 2026

Read more >
Technology

November 4, 2026

Buy, Build, or Both? What Senior Executives Said at ITC Vegas

Senior executives from Ki, Mosaic, Zurich Global Specialty, and Palomar gathered at OIP Insurtech’s ITC Vegas roundtable to discuss how frontier AI models are reshaping the buy versus build decision and what vendor contracts need to look like going forward.

Read more >
Technology

October 27, 2026

The Hidden Drag on Insurance AI ROI: What the Panelists Actually Said

Insurance leaders explore why outdated workflows hold back AI returns, and how starting with business needs, strengthening data foundations, and keeping experts involved can turn AI investment into operational value.

Read more >
Technology

October 26, 2026

The Insurance AI Reality Check: What Senior Executives Said at WSIA

Senior executives from CRC, Burns & Wilcox, Amwins, RPS, and others gathered at OIP Insurtech’s WSIA roundtable to discuss where AI in specialty insurance is delivering, where the ROI is still unclear, and what execution challenges the market is navigating.

Read more >
Operations

August 14, 2026

What AI Readiness Actually Means for an Insurance Operation

Read more >
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